User Experience

January 31, 2017
Designing the Intelligent Assistant: Part 1, Design Principles
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As we enter 2017, there has been one particular user experience (UX) trend that designers can no longer ignore: chatbots.

May 03, 2016
The Real “Weakest Link” In Security Isn’t What You Think: Why We Should Rethink the Narrative That Humans Are What Make Us Less Secure
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It’s an all-too familiar story: A company reports a data breach,and there’s an immediate blame game. Inevitably, we point the finger at humans — the person who responded to that phishing email ( a fake message that a bad actor uses to gain access to a broader set of data or a network) or who unknowingly clicked on ransomware “malvertising” (a fake ad that, when clicked, releases malware that locks digital files and demands a ransom to release the data).

May 05, 2015
Change: Three Ways to Challenge Today’s Security (UX) Thinking
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After spending a few days evaluating the UX trends in security, our user experience lead, Emily Ryan, saw first hand just how far the industry needs to go for vast improvements in the field. 

March 18, 2015
Beyond the Buzz: Integrating Big Data & User Experience for Improved Cyber Security
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While big data analytics and user experience communities (UX) have made phenomenal technical and analytic breakthroughs, they remain stovepiped, often working at odds, and alone each will never be silver bullets.